Noèse places a high value on respecting privacy and individual rights. Therefore, Noèse is committed to protecting the rights of individuals in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data (“GDPR”), as well as applicable national data protection laws.

This privacy policy (the “Privacy Policy”) explains how Noèse uses the personal data we collect from you when you use our website (the “Website”). By using our services or communicating with us about them, you acknowledge that your personal data will be processed in accordance with this Privacy Policy, any other privacy notice, and any updates and modifications thereto.

Please read this Privacy Policy carefully to understand how we process your data before starting to use our Website.

What Personal Data Do We Collect?

When you use this Website, Noèse collects any personal data you provide to us, including personal identification information (such as your name, email, address, city, phone number, etc.).

In addition to the personal data you have voluntarily provided to us, Noèse may collect, record, and process other (personal) data generated by your activity on our Website. This includes the following personal data:

  • When you leave a comment on our site, the data entered in the comment form, as well as your IP address and browser user agent, are collected to help us detect unwanted comments.
  • Information about the use of a service, such as when you access it and the type of service used.


How Do We Collect Your Personal Data?

Most of the data we collect about you is directly transmitted by you when you use this Website. We collect and process data when:

  • You fill out the ‘Contact’ form.
  • You share pages from our Website on social media platforms.
  • If you upload images to the site, we advise you to avoid uploading images containing GPS coordinates EXIF data. Visitors to your site can download and extract location data from these images.


How Will We Use Your Personal Data?

When you use the application, Noèse will collect and process your personal data in accordance with this privacy notice. Your personal data may be used for the following purposes:

  • In customer service, of which you are notably the recipient, to provide technical assistance or other similar purposes, and to create and maintain customer accounts.
  • To the extent permitted by law, we may use your personal data for commercial and promotional purposes, including in email communications or via other equivalent means. For example, we use personal data such as your email address to send news, newsletters, research-related data, event updates, and product information, or to contact you about services or information we believe may interest you.
  • To communicate with you, including responding to requests for assistance, information, newsletters, or career information. We may communicate with you in various ways, including by email, through your social media accounts if you have given us permission, and/or by SMS.
  • To comply with applicable legal obligations, including submitting to any order from an authority or court, or a request for investigation.
  • In the context of research and development, to improve our application, services, and customer experience, and also to enhance our products, services, activities, operations, and processes with you.


 Who Are Our Subcontracting Partners?

  • OVH (France / Infrastructure Hosting)
  • Prédicloud (France / Infrastructure Provisioning)
  • Microsoft (USA / Office Suite & Messaging)
  • Google (Belgium / Data Storage Space)”


On What Legal Basis Do We Rely to Collect Your Personal Data?

We process your personal data in accordance with the provisions of the GDPR and applicable data protection laws. The processing of your personal data is justified by the following legal bases:

  1. It is necessary for the performance of a contract or for the execution of pre-contractual measures taken at your request. When you request our services, the purpose of processing your personal data primarily stems from providing this service, assisting you, and responding to your requests, or evaluating whether we can offer you a specific product or service and under what conditions.
  2. It is legitimized by your consent. When you have given your consent to the processing of your personal data for certain services via the Website, for example, when additional processing is necessary for purposes other than those stated in this privacy notice, we will inform you and, where applicable, ensure we obtain your consent. You can withdraw your consent at any time. To learn more about the right to withdraw, please refer to the section below ‘What Are Your Rights Regarding Your Personal Data?’
  3. It is carried out within the framework of a legitimate interest. We may need to use your personal data, to the extent it is in our legitimate interest to do so, but we are required to inform you. For example:
    • For the analysis and optimization of the Website.
    • To ensure the IT security and IT operations of Noèse.
    • For the prevention and investigation of criminal offenses.
  4. It is carried out to ensure compliance with Noèse’s legal obligations, or it is related to a task performed in the public interest. In certain cases, the processing of your personal data will be necessary for Noèse to comply with the legal obligations to which it is subject.


How Do We Retain Your Personal Data?

Your personal data will be retained by ourselves and our service providers, in accordance with data protection laws, for as long as necessary to achieve the processing purposes defined in this privacy notice.


Who Will Receive Your Personal Data?

We only disclose your personal data to identified and duly authorized recipients. Specifically:

  • Judicial or financial authorities, state agencies, or public bodies, upon their request and within the limits permitted by law.
  • Service providers providing services on behalf of Noèse.


How Long Will Your Personal Data Be Retained?

Your personal data will be retained for the duration of our relationship (e.g., until you unsubscribe from our newsletter) and for a maximum period of two years after its termination. Prospects’ data and personal data entered into online forms will be kept for two years. For all other data and/or purposes, your personal data is only kept for the time necessary for the purposes for which it was collected or for a period required or allowed by applicable laws.


How to Exercise Your Rights Regarding Your Personal Data?

Noèse wants to ensure that you are fully aware of your data protection rights. Every user has the following rights:

  • Right of access: You have the right to request Noèse to provide you with a copy of the personal data it holds about you. In some circumstances, reasonable fees may be required for this service.
  • Right to rectification: You have the right to request that Noèse correct any information you believe is inaccurate. You also have the right to request that Noèse complete information you believe is incomplete.
  • Right to erasure: Upon your formal request to close your user account in the application, all your personal data will be anonymized.
  • Right to restriction of processing: You have the right to request that Noèse restrict the processing of your personal data, under certain conditions.
  • Right to object to processing: You have the right to object to Noèse’s processing of your personal data, under certain conditions.
  • Right to data portability: You have the right to request that Noèse transfer the data we have collected to another organization, or directly to you, under certain conditions.

We have one month to respond to any request from you.


Changes to Our Privacy Policy

Noèse regularly reviews its Privacy Policy and publishes any modifications. This Privacy Policy was last updated on May 19, 2022..



What are ‘cookies’?

Cookies are text files placed on your computer to collect information about the navigation and behavior of a visitor to a site. When you visit our Website, we automatically collect certain information about you using cookies or similar technology.

How do we use cookies?

Noèse uses cookies in various ways to enhance your experience on our Website, including:

  • To keep you logged in
  • To understand how you use our Website
  • To personalize content

What types of cookies do we use?

There are many types of cookies, but our Website uses:

  • Functionality cookies/Internal cookies: Noèse uses these cookies to recognize you on our Website and remember your preference settings, such as your preferred language and location. We use both our own cookies and third-party cookies for this purpose.
  • Statistics cookies: Noèse uses these cookies to analyze the behavior of visitors to the Noèse Website. These cookies allow us to calculate the number of visitors and identify the elements of our Website that are most popular, with the aim of offering content that is increasingly tailored to demand.
  • Targeting cookies: Noèse uses these cookies to profile visitors to our Website. They analyze your navigation on our Website to better target our communications by phone, email, or in the form of advertising, based on the interests you have expressed, in order to offer you services or content that are increasingly tailored to your needs within the Noèse application.

You can choose to refuse the use of some or all of these cookies; however, this may potentially lead to a significant degradation of the quality of service of the Noèse application

Privacy policies of other websites

The Noèse Website contains links to other websites. Our Privacy Policy applies only to our Website; if you click on a link to another website, we recommend that you read that website’s privacy policy.

How to contact us?

For any questions about the Noèse Privacy Policy, the data we hold about you, or if you wish to exercise any of your rights regarding your personal data, feel free to contact your data protection officer:

  • By email at:
  • Or by mail to the address: Noèse – Attention of the Data Protection Officer, 23 rue de Chartres, 92200 NEUILLY-SUR-SEINE, France.

Contact the competent authority

If you wish to file a complaint, or if you are not satisfied with the response you received from Noèse, you can contact the competent national data protection authority.